Privacy Policy

Last Updated: January 1, 2025

AWASHDIRECT LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in connection with our cryptocurrency wallet and digital asset services.

1. Information We Collect

We may collect the following types of information:

Identity Information:

Full name, date of birth, government-issued identification, and other information required for KYC verification.

Contact Information:

Email address, phone number, and mailing address.

Financial Information:

Transaction history, wallet addresses, and related digital asset information.

Technical Information:

IP address, browser type, device information, and usage data collected through our website.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our cryptocurrency wallet and digital asset services
  • Comply with KYC and AML regulatory requirements
  • File required regulatory reports with FinCEN and other agencies
  • Communicate with you about your account and our services
  • Detect and prevent fraud, money laundering, and other financial crimes
  • Improve our services and website

3. Legal Basis for Processing

We process your personal information based on legal obligations (compliance with KYC, AML, and money transmission laws), the performance of a contract with you, legitimate business interests, and, where required, your consent.

4. Information Sharing and Disclosure

We may share your information with:

  • Regulatory Authorities: FinCEN, IRS, Washington State DFI, OFAC, and other government agencies as required by law.
  • Service Providers: Third-party vendors that assist us in operating our business, subject to confidentiality agreements.
  • Law Enforcement: When required by law, court order, or to prevent fraud or criminal activity.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations, including the Bank Secrecy Act's 5-year record retention requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at compliance@awashdirectllc.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. You may disable cookies in your browser settings, though some features may not function properly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

For privacy-related inquiries, contact our compliance team:

AWASHDIRECT LLC

8817 Renton Ave S, Seattle, WA 98118-4918
compliance@awashdirectllc.com